CMMS Pro Maintainer Preventive Maintenance Management System

Asset - unlike in the accounting definition, in maintenance this is commonly taken to be any item of physical plant or equipment.

Asset Management - the systematic planning and control of a physical resource throughout its life. This may include the specification, design, and
construction of the asset, its operation, maintenance and modification while in use, and its disposal when no longer required.

Asset Register - a list of all the assets in a particular workplace, together with information about those assets, such as manufacturer, vendor, make,
model, specifications etc.

Auto Generation of PM Work Orders - Work Orders are automatically created based on some frequency (# of weeks, meter or both whichever come
first). The day or days of the week is set by a user.

Auto Generation of Purchase Orders - Purchase Orders are automatically created from a list of parts that have dropped below the minimum stock on
hand quantity.

Backlog - work which has not been completed by the nominated 'required by date'. The period for which each Work Order is overdue is defined as the
difference between the current date and the 'required by date'. All work for which no 'required by' date has been specified is generally included on the
backlog. Backlog is generally measured in "crew-weeks", that is, the total number of labour hours represented by the work on the backlog, divided by
the number of labor hours available to be worked in an average week by the work crew responsible for completing this work. As such, it is one of the
common

Bill of Materials (BOM) - a list of all the parts and components that make up a particular asset. Not to be confused with an Applications Parts List.

Breakdown - a specific type of failure, where an item of plant or equipment is completely unable to function.

Break Down Maintenance (BDM) - "Unplanned" corrective maintenance performed on equipment after the equipment has suffered a failure and has to
be corrected during a break down of the equipment. Break down maintenance indicates a lack of planning.

Calendar-Based Maintenance - a maintenance strategy where specified activities (typically preventative in nature) are undertaken on a predetermined
schedule at fixed intervals of time.

Capital Spares - usually large, expensive, long lead time parts that are capitalized (not expensed) on the books and depreciated. They are often
deemed as a "protection" against downtime.

Charge Rate - this is the rate that you charge for a mechanic or engineer's time. In addition to the direct wages, it includes provision for benefits and
overhead (such as supervision, clerical support, shop tools, truck expenses, and supplies).

Computerized Maintenance Management System (CMMS) - a computerized system to assist with the effective and efficient management of
maintenance activities through the application of computer technology. It generally includes elements such as a computerised Work Order system, as
well as facilities for scheduling Routine Maintenance Tasks, and recording and storing Standard Jobs, Bills of Materials and Applications Parts Lists, as
well as numerous other features.

Corrective Maintenance - any maintenance activity which is required to correct a failure that has occurred or is in the process of occurring. This
activity may consist of repair, or replacement of components.

Craftsperson - alternative to Tradesperson. A skilled maintenance worker who has typically been formally trained through an apprenticeship program.

Downtime - the time that an item of equipment is out of service, as a result of equipment failure. The time that an item of equipment is available, but
not utilised is generally not included in the calculation of downtime.

Downtime Control - tracking causes of asset failures to determine whether the PM program is effective and making adjustments to it if found lacking.

Emergency Work - maintenance work that requires immediate response from the maintenance staff. Its urgency is usually associated with safety,
operational, health, or environmental effects. Emergency work is often performed without a requisite work order issued in advance.

Failure - lack of success in something, or an unsuccessful attempt at doing something. A breakdown or decline in the performance of something, or an
occasion when something stops working or stops working adequately. Note that "failure" is an event, as distinguished from "fault" which is a "state."

Failure Code - an alphanumeric code typically entered against a work order in a computerized maintenance management system (CMMS), which
indicates the failure cause (e.g. lack of lubrication, metal fatigue, etc.). These codes are employed to facilitate analysis of plant history.

Fixed PM Scheduling - the next date of the PM Work Order for a task stays at a fixed number of weeks regardless of when the PM Work Order was
COMPLETED.

Hidden Cost - all costs associated with either production or maintenance. When associated with maintenance, hidden costs represent the loss
associated with unplanned downtime. Typically, hidden costs represent between 1- 3% of a company's revenues or, potentially between 30-40% of
profits.

Inventory - in accounting terms, inventory is a record of current assets, which includes property and equipment owned (counting merchandise in stock,
value of work in progress, and work completed but not sold). In maintenance terms it is frequently used to describe the list of equipment and spare
parts currently held in stock.

Inventory Management - the process by which inventory is controlled. Typically this includes Tracking usage of stock items, Optimization of stock
levels and Control of costs

LAN Ready - Pro Maintainer is ready to run on a network with NO additional changes or charges.

Maintenance - any activity carried out on an asset in order to ensure that the asset continues to perform its intended functions, or to repair the
equipment. Note that modifications are not maintenance, even though they may be carried out by maintenance personnel.

Maintenance Categories - Maintenance categories describe the primary function of the maintenance activity. Maintenance categories include the
following: inspection, condition monitoring, non-destructive testing, overhauls, and fault finding.

Maintenance Contractor Expenses - cost of labor and material for contracted maintenance services. This does not include contract labor for capital
projects.

(Total) Maintenance Cost - all direct and indirect costs regarding maintenance activities. Direct costs are costs charged to a maintenance budget as
fixed costs (e.g. personnel, materials, subcontractors, and overhead). Indirect costs are related to loss of revenue due to unavailability.

Maintenance Engineering - a staff function whose prime responsibility is to ensure that maintenance techniques are effective, that equipment is
designed and modified to improve maintainability, that ongoing maintenance technical problems are investigated, and appropriate corrective and
improvement actions are taken. Used interchangeably with Plant Engineering and
Reliability Engineering.

Maintenance Job Plans or Procedures - a job plan is a detailed description of how to implement or undertake a maintenance activity. The term
""procedure"" is often used to describe job plans, and is commonly used within CMMS''s to describe the individual instructions combined to form a
maintenance task

Maintenance Labor Expenses - direct pay for maintenance labor including overtime premium.

Maintenance Management - all activities of the management that determine the maintenance objectives, strategies, and responsibilities, and
implement them by means, such as maintenance planning, maintenance control and supervision, improvement of methods in the organization, including
economical, environmental, and safety aspects.

Maintenance Material Expenses - all materials, spare parts, supplies, etc., consumed for maintaining equipment and facility including materials
purchased for maintenance by contractors and excluding materials for capital projects.

Manual Generation of PM Wor Orders - PM Work Orders are created on an adhoc basis as determined by a user.

Meters - a PM Task Work Order can be triggered by some meter frequency (Miles, millions of units, hours, KM…)

Moveable PM Scheduling - the next date of the PM Work Order for a task varies according to when the PM Work Order was COMPLETED.

Non Scheduled Maintenance - an Equipment Maintenance Strategy, where no routine maintenance tasks are performed on the equipment. The only
maintenance performed on the equipment is Corrective Maintenance, and then only after the equipment has suffered a failure. Also described as a
Run-to-Failure strategy.

Non-Routine Maintenance - any maintenance task not performed at a regular, pre-determined frequency.

Operator Based Maintenance - a philosophy derived from TPM, whereby basic maintenance tasks are performed by operations / production
personnel. Typically such activities include cleaning and subjective inspection. Sometimes referred to as Operator Maintenance.

Outage - a term used in some industries (notably power generation), which is equivalent to a planned shutdown. A period of time during which there is
a complete planned production stoppage.

Permission Levels - can be set on various reports, data files & forms (screens) in PM Pro WEB.

Planned Downtime - the amount of time officially scheduled in the production plan, which includes, no orders, changeovers and planned maintenance.
Planning and scheduling technologies. A variety of software-based advanced planning, scheduling, and optimization systems.

Planned Maintenance - any maintenance activity for which a pre-determined job procedure has been documented, for which all labour, materials,
tools, and equipment required to carry out the task have been estimated, and their availability assured before commencement of the task.

Planned Repair Schedule Compliance - the number of planned repair work orders completed from the daily/weekly schedule divided by the total
number of work orders on the schedule.

Planning - the process of determining the resources, methods, and processes needed to perform maintenance work efficiently and effectively.

Predictive Maintenance - an equipment maintenance strategy based on measuring the condition of equipment in order to assess whether it will fail
during some future period, and then taking appropriate action to avoid the consequences of that failure. The condition of equipment could be monitored
using Condition Monitoring, Statistical Process Control techniques, by monitoring equipment performance, or through the use of the Human Senses.
The terms Condition Based Maintenance, On-Condition Maintenance and Predictive Maintenance can be used interchangeably.

Preventive Maintenance (or PM) - an equipment maintenance strategy based on replacing, overhauling or remanufacturing an item at a fixed interval,
regardless of its condition at the time. Scheduled Restoration tasks and Scheduled Discard tasks are both examples of Preventive Maintenance tasks.

Primary Failure - a failure not caused either directly or indirectly by another failure or fault.

Priority - the relative importance of a task in relation to other tasks. Used in scheduling work orders

Proactive Maintenance - any tasks used to predict or prevent equipment failures.

Reactive Maintenance - Maintenance Strategy to equipment malfunctions or break downs after they occur. Maintenance is mainly performed during
irregular non-planned stops. It may be undertaken where equipment is knowingly assigned a Run-To-Failure (RTF) strategy, or No Scheduled
Maintenance strategy.

Repair - any activity which returns the capability of an asset that has failed to a level of performance equal to, or greater than, that specified by its
Functions, but not greater than its original maximum capability. An activity which increases the maximum capability of an asset is a modification.

Root Cause Failure Analysis (RCFA) - generally stands for a systematic procedure to investigate the root causes of asset failures (failure diagnosis).
The diagnosis results are used in maintenance tasks as a proactive way to prevent repetitive failures.

Routine Maintenance Task - any maintenance task that is performed at a regular, predefined interval.

Run-to-Failure (No Scheduled Maintenance) - an Equipment Maintenance Strategy, where no routine maintenance tasks are performed on the
equipment. The only maintenance performed on the equipment is Corrective Maintenance, and then only after the equipment has suffered a failure. Also
described as a No Scheduled Maintenance strategy.

Scheduled Downtime - a period of time when the equipment is not available to perform its intended function due to planned downtime events. These
include maintenance delay (delay after an interrupt is reported, but before anyone arrives to repair it); production test; preventive maintenance; change of
consumables; set-up; and facilities-related downtime.

Scheduled Work Order - a Work Order that has been planned and included on an approved Maintenance Schedule.

Security - the ability to set permission levels & a password for various functions within PM Pro WEB.

Shutdown - outage scheduled in advance for maintenance or other services. Sometimes called planned outage.

Spare Part - any component or equipment intended to restore a corresponding one in order to restore the original required function of the component or
equipment.

Task List - in a maintenance inspection context, a task list provides directions about what to look for during an inspection. Tasks include inspecting,
cleaning, tightening, adjusting, lubricating, replacing, etc. Tasks are specific, complete, and have a performance standard. Avoid ''ticks'' as the only
feedback that a task is completed.

Total-Productive Maintenance (TPM) - TPM is a company wide management program that emphasizes production operator involvement in equipment
maintenance, and continuous improvement approaches.

Unplanned Maintenance - any maintenance activity for which a pre-determined job procedure has not been documented, or for which all labour,
materials, tools, and equipment required to carry out the task have been not been estimated, and their availability assured before commencement of the
task.

Unscheduled Downtime - a period of time when the equipment is not available to perform its intended function due to unplanned downtime events.
These include maintenance delay, repair, change of consumables, out-of-spec input, and facilities-related downtime.

Unscheduled Maintenance - any maintenance work not included on an approved maintenance schedule prior to its commencement. Note: this is not
necessarily a breakdown, rather a break in the schedule of maintenance.

Uptime - strangely enough, the opposite of downtime. It is defined as being the time that an item of equipment is in service and operating.

Web Ready - Pro Maintainer allows users to access, change data on their Desktop application via the Internet.

Work Order (WO) - written authorization to proceed with a repair or other activity to preserve a building or asset. Sometimes referred to as a Job Card.

Work Request - the prime document raised by user departments requesting the initiation of a maintenance task. This is usually converted to a work
order after the work request has been authorised for completion.

Workload - the amount of labor hours required to carry out specified maintenance tasks.